I would like to take this opportunity to personally express my satisfaction with your product and appreciation of your staff that helped insulate my house from the start of the process to the finish.
My first correspondence with Creative Conservation was with Mr. Thomas Sprouse. Mr. Sprouse was very generous with his time to ensure that I understood the Icynene product and application process. He even helped my HVAC contractor gain a better understanding how Icynene would reduce the heat pump tonnage required to heat and cool my house.
Your lead technician made three separate trips to my house during the course of the job including personally walking me through the job beforehand. He revised the bid to include additional space without complaint. Still, Creative Conservation's price was competitive with three other regional Icynene insulation companies which bid on the project. He also accompanied the crew on the first day to walk them through the job as well.
I was particularly impressed with the four technicians who applied the insulation and cleaned up the debris afterward. They all deserve special recognition for an excellent job on my house. They arrived to work early and worked steady for two days. They also took the time to answer all my questions and made sure I understood the answers. Currently, we are living in the basement of the house. All four were very courteous and respectful of my families privacy, which was appreciated. Please express special recognition to each of them as they are true professionals.
The decision to use Icynene was made at the financial expense of other aspects of the house construction. I was truly pleased with the product and entire experience and would recommend Creative Conservation to my friends. Again, thank you and please express my appreciation to everyone on staff menitioned above who contributed to my project.